GTC

§1 Scope of application

AniAdvert (hereinafter “Operator”, “we”, “us”, “our”) offers free and fee-based services for visitors (hereinafter “Customers”) to the platform of the same name, in particular promotional services and advertisement accounts (hereinafter “Orders”, “Products” or “Services”).

AniAdvert also provides virtual discussion forums for the exchange of information and opinions as well as a separate section for event dates. The current document dedicates separate chapters to these areas (“Forum” and “Calendar of events”), which specify the provisions.

All content on the platform focuses on the topic of “animals and their needs”.

Note: Maintaining and, where possible, actively and/or proactively supporting the improvement of the welfare of all animals, especially those that come into contact in any way with actions via the AniAdvert platform, is considered to be the most important focus. Details can be found in the chapter ” Special provisions“

The use of the platform is subject to the current set of rules, which take the form of these General Terms and Conditions (GTCs). The validity of these GTCs applies regardless of whether the customer is registered or unregistered, unless otherwise stated. The contents regulate the rights and obligations of the customer, the operator, as well as the contractual content for the cooperation of the stakeholder groups contained therein. If additional terms and conditions apply, reference is made to these accordingly. These GTCs are deemed to be tacitly accepted by both the customer and the operator with every interaction with the platform, whereby explicit confirmations of some such interactions are included and required in accordance with legal requirements (e.g. confirmation of having read the GTCs when creating a classified ad).

The use of the platform is subject to the provisions of Swiss and EU law. Mandatory consumer protection regulations from countries of the European Union remain unaffected insofar as use is made from such a country.

The services available from the operator are purely virtual products. However, AniAdvert reserves the right to change or expand its product range at any time. Physical products may also form part of such an expansion.

The offers on this website are aimed exclusively at customers residing in a selected EU member state and/or Switzerland and/or the United Kingdom.

The rights and obligations on the part of the operator as well as the customers are inserted directly into the respective thematic chapters. Unless otherwise stated, the statements apply in all cases to all participants (customers and operators).

The operator of this website is AniAdvert Keller (>Link Imprint). Der Unternehmenshauptsitz des Betreibers befindet sich in der Schweiz.

§2 Interpretation of these GTCs

Some of these GTCs contain words that may be assigned to a specific specialist area and may not be understood by every visitor. The Glossary at the end of this document provides a remedy by specifically explaining these words. Irrespective of this, customers can contact the operator for clarification at any time if they have any questions (e-mail; [email protected])

§3 Information on this website

AniAdvert contains information about products and services. Prices, product ranges and technical specifications are subject to change without notice. In particular, they do not constitute an assurance of properties or guarantees, unless explicitly stated otherwise.
The operator makes every effort to ensure that all details and information on this website are correct, complete, up-to-date and clear, but the operator cannot provide any express or tacit guarantee in this respect.
All offers on this website are subject to change and are not to be understood as binding offers.
The operator does not guarantee the availability of the products and services listed at the time of ordering.
All information on availability and delivery times is subject to change at any time and without notice.

§4 Delimitation

The AniAdvert platform only provides the infrastructure, but is not itself a seller or broker of goods or animals. Any purchase, sale, exchange or gift transactions or services between visitors to the platform remain their own responsibility. This also includes all actions arising from publications on the platform.

§5 Prices

The sales prices indicated on the platform are final prices and, unless otherwise stated, include statutory VAT and any other statutory charges such as advance animal and environmental protection donations or copyright levies. The prices are gross prices in the displayed currency, which is dynamically adjusted to the country of origin from which the customer’s IP address is registered at the time of the visit (usually the same place where the customer is located).
All of the operator’s fee-based offers are available to customers in the form of a one-off payment. The operator conceptually refrains from subscriptions and other price structures that are associated with a binding and/or automatic renewal of the purchased service. If the customer wishes to extend or supplement the purchased service, this must be done manually by the customer under the same conditions and provisions as the initial purchase.
Technical changes, errors and misprints are reserved. In particular, AniAdvert may make price changes at any time and without prior notice.
Technical changes, errors and misprints are reserved. In particular, AniAdvert may make price changes at any time and without prior notice.

§5.1 Consulting and support services

Consulting and support services are not included in the sales prices. Consulting and support services are free of charge for customers as long as the operator’s personnel costs are less than 15 minutes per request and are thematically within the scope of regular business activities. In the first instance, they are subject to written contact by e-mail to [email protected] or [email protected] The operator reserves the right to further process a request by telephone. If the requirements are not met in full or in part, or if they are exceeded, the expenses incurred by the operator will be invoiced to the customer, subject to prior consultation and the signing of a separate contract. . Der Betreiber behält sich die weiterführende Bearbeitung eines Anliegens über den telefonischen Austausch vor. Sind die Anforderungen ganz oder teilweise nicht eingehalten, oder werden sie überschritten, so werden die Aufwände des Betreibers an die Kundschaft, unter vorgängiger Rücksprache sowie Unterzeichnung eines separaten Vertrages in Rechnung gestellt.

§ 5.2 Payment options and retention of title

The payment options specified in the order process are available to the customer.
The operator reserves the right to exclude customers from individual payment options without giving reasons or to insist on payment in advance.
The operator may charge interest on arrears of 5% per year and a maximum reminder fee of CHF 20.00 per reminder if the customer is in default of payment.
The products delivered to the customer remain the property of AniAdvert or the company offering the product until full payment has been made. This refers exclusively to the products of AniAdvert (see chapter ” Scope of services»).

§6 Scope of services

The operator’s services include products and services that currently consist of purely virtual data.

Included are;

• Products of all price and subscription packages, regardless of whether they are available free of charge or for a fee
• Publications of content created by customers in the areas of advertisements, promotions and classified ads.
• Publications of content created by customers in the areas of event calendars, forum posts and comments
• All services from consulting and support requests

Exceptions may include physical invoices and marketing information sent by post or courier service to the address provided by the customer in the course of a customer relationship.

The payment details, the scope and duration of chargeable services are listed on the platform.

Further information on consulting and support services can be found in the “Prices” > “Consulting and support services” section.

Not included in the scope of services;

• Elimination of IT faults caused and/or occurring on the part of the customer (e.g. payment processing is prevented by anti-virus software on the customer’s end device).
• Supporting external projects for the benefit of customers (e.g. technical connection of product catalogs or advertising content, etc.)
• Assistance with purchase, exchange or gift transactions and similar processes between customers (with the exception of explicit platform offers or their digitally associated tools) and with the cross-border import and export of physical goods and animals.

§7 Maintenance work

If the operator carries out maintenance work on the platform, it shall ensure to the best of its knowledge that it takes a proactive approach and informs customers about the platform in advance. In the event of a forced reactive measure, the operator reserves the right to carry out corresponding maintenance work during ongoing operations and, where necessary, to temporarily block the platform for the entire clientele without prior notice in order to process these measures appropriately. Open positions in both the fee-based and free areas (e.g. open advertisements) will not be affected in their time limit and any hours lost as a result will not be reimbursed by the operator either in terms of time or money.

§8 Operating hours

Unless there are special circumstances (e.g. maintenance work), the platform can be used by customers 24 hours a day, all year round. Where customer interactions require manual intervention on the part of the operator (e.g. approval of content to be published in a classified ad, forum post or event), the following operating hours apply;

Monday – Sunday 07:00 – 22:00

Details on the time sequence for approvals can be found in the section “Conclusion of contract/registration“.

§9 Registration

Registration by the customer is required for access to some of the platform’s services, whereby the platform stores the personal data required for legal compliance. Details on the handling of this data can be found in the privacy policy and the “Data protection” section in this document.

The registration form must be completed truthfully and updated immediately in the event of changes. All data must be complete and correct.
One user account may be set up per person or institution. The user account may only be used by the registered person or authorized employees of the registered institution. The access password chosen by the registered person must be kept secret from third parties and must be changed immediately if a third party gains knowledge of it. If a customer violates one of the aforementioned obligations, the operator is entitled to delete their user account and exclude the person responsible from future use of the AniAdvert platform.
The chosen user name can be fictitious, as long as it does not violate the other contents of the current GTCs. After registration, the registered person will receive a confirmation e-mail for verification purposes.

§10 Conclusion of contract, delivery & obligation to inspect

By registering, the registering person agrees to the following conditions in addition to the current GTC;

1. The person is at least 16 years old (exception see §19 Special provisions) and in the mental state to form a legally binding contract.
2. The information requested and to be filled in by the operator is complete and correct.
3. Changes to the information provided are always taken into account and updated independently by the registered person in order to be able to fulfill point 2 at all times.
4. The person may be contacted by the operator by e-mail or telephone in the event of unanswered questions, clarifications or incomplete information.
5. The user name does not correspond to the full birth name
6. Passwords and existing authentication methods must be selected in such a way that the associated user account on the platform cannot be misused by third parties or that the risk is minimized.
7. The operator has the right to delete a registered account or refuse registration at any time and without giving reasons.
8. By registering, the person registering explicitly agrees to the current GTCs and the data protection declaration.

The delivery of an order contains only virtual products and services, which are listed in the chapter “Scope of services” section.

By ordering a product (e.g. purchasing a price package for classified ads) on the platform, including acceptance of these GTC, the customer enters into a legally binding contractual relationship. AniAdvert then sends an automatic order confirmation by email, which confirms that the order has been received. The requested service is usually directly available to the customer. Excluded from direct availability are services that must be approved by the operator before the content is published (e.g. created advertisements or new entries in the event calendar). Unless there are special circumstances, such services are available within four (4) hours during operating hours and are considered active after the aforementioned release by the operator. AniAdvert endeavors to keep delivery times as short as possible.
The contract is concluded as soon as AniAdvert sends a declaration of acceptance by email, in which the shipment of the ordered products is confirmed.
Orders will only be delivered after full payment has been received (exception: delivery against invoice if offered) and if the services are available. If it transpires that the services ordered cannot be delivered or cannot be delivered in full, the operator is entitled to refuse to accept or only partially accept or fulfill the order. In such a case, the operator will inform the customer by email. If the customer’s payment has already been received by the operator, the payment will be refunded to the customer. If no payment has yet been made, the customer shall be released from the obligation to pay.

§11 Notice of defects and return

Any delivery periods stated in the order confirmation are non-binding. The operator is entitled to make partial deliveries. Such a situation may arise, for example, due to an insufficient number of licenses required by the operator for an ordered product. If payment against invoice is offered, the invoice will be sent by email or post at the discretion of the operator with a payment period of 30 days.

If the delivery cannot be delivered or if the customer refuses to accept the delivery, AniAdvert can dissolve the contract after notifying the customer by email and granting a reasonable grace period, and charge the customer for the costs incurred.
The customer is obliged to check the delivered goods immediately after receipt of the delivery (e.g. activation of a selected price package) within two days and to report any defects for which AniAdvert is liable to the operator immediately in writing by letter, email or contact form. If a defect is found and can be proven, the customer has the right, at their own discretion, to a refund of the amount or the rectification and redelivery of the ordered service by the operator. Both options must be implemented by the operator within 30 days of receipt of the defect report.

It is the customer’s own responsibility to obtain clear information about the services included before placing an order.

Not covered by a defect;

1. Blocked services that are not included in the ordered product (e.g. opening a classified ad in the “Services” section under the “Simple” price package).
2. Proven user errors in handling the ordered product that lead to technical or organizational errors that cannot be reversed and/or cause additional costs for correction.

As all of AniAdvert’s services are virtual products, returns do not need to be explained in detail. However, at the customer’s request, AniAdvert will cover the costs of returning physical documents if a corresponding case requires such a procedure on the part of the customer.
If the inspection by the operator reveals that a notified defect in a delivery cannot be determined and proven, or the notification period has expired, the operator may charge the customer for the inconvenience and/or refuse to accept the return.

§12 Right of withdrawal

A separate document has been created for the withdrawal policy: https://aniadvert.com/en/cancellation-policy/

§13 Liability

AniAdvert excludes all liability for all damages arising from or in connection with the use of the platform. In particular, the operator is not liable for indirect damages and consequential damages, loss of profit or other personal injury, property damage or pure financial loss suffered by customers. Further mandatory statutory liability, for example for gross negligence or unlawful intent, remains reserved.
The operator only uses hyperlinks to simplify access for customers to other websites. AniAdvert cannot know the content of these websites in detail, nor can it assume any liability or other responsibility for the content of these websites.

The platform contains information and content from AniAdvert as well as from private individuals, legal entities and potential partners of all stakeholder groups including AniAdvert. The operator endeavors to ensure the accuracy of this information and content, but expressly makes no representations or warranties in this regard. This applies in particular to the truth, accuracy, completeness and topicality of the information and content. AniAdvert also rejects any liability for damages that may arise from the retrieval, access, use or utilization of this information and content. The retrieval and use of such information and content is at the sole risk of the customer.

The client is fully responsible for the content published by it via the platform, associated offers, whether physical or virtual, and for the content transmitted by it to AniAdvert (in particular also for the insertion data, advertisements and print orders). AniAdvert rejects any liability for the content of the customer. In particular, AniAdvert does not assume any warranties or guarantees for the products and services offered by customers via the marketplaces or for any contracts that may be concluded as a result, such as purchase contracts between users and third parties.

Furthermore, customers are solely responsible, at their own expense, for creating backup copies of the content they have uploaded or stored on the platform. Any liability of the operator due to loss of data is explicitly excluded.

In addition, it is the sole responsibility of the person who publishes content on the platform or submits it to the operator for publication not to make themselves liable to prosecution for plagiarism, misunderstandings or other misuse of externally linked media or copied content. The operator rejects any liability for legal conflicts caused by the publication of external, legally protected media by customers on the AniAdvert platform.

The operator does not check the content of websites linked to the marketplaces and is not responsible for the content of such linked websites.

The operator is liable in the event of intent or gross negligence. Under no circumstances shall the operator be liable for consequential damages and loss of profit suffered by the customer. If, despite all due care, the operator is unable to fulfill its contractual obligations due to force majeure such as natural disasters, armed conflicts, strikes, unforeseen official restrictions and technical faults attributable to third parties, the customer shall have no claim to fulfillment of the contract for the duration of the event.

The customer has the exclusive right to rectification of defects by the operator for work that is assessed in accordance with the law on contracts for work and services. Cancellation and reduction are excluded, unless they are explicitly noted in the section ” Notice of defects and return“. To the extent permitted by law, the operator excludes any liability for consequential damages.

The operator is not liable for misuse of the Internet and associated damage to the customer by third parties, for security defects and disruptions to the telecommunications networks of third parties and the Internet, or for interruptions to operation and disruptions to the marketplaces and third-party offers (see also the sections “Maintenance work” and “Conclusion of contract, delivery and obligation to inspect“).

§14 Rules of conduct

The Customer acknowledges that the Platform is to be used in a considerate and compliant manner. It represents and warrants that it will not violate the applicable law in the country in which it has its principal place of residence, that it will comply with these Terms of Use and, in particular, that it will not make any user content of any kind available on the Platform that violates the rights of third parties or contains unlawful material. In particular, it undertakes not to use the platform for the following activities:

– Derive or collect email addresses or other contact information of other persons from the Platform by electronic or other means for the purpose of sending unsolicited emails or other unsolicited communications, including, without limitation, telemarketing or other telephone contact

– Using automated scripts to collect information from the platform or otherwise interact with the platform

– Upload, post, transmit, make available or store any content that we deem in our sole discretion to be harmful, threatening, infringing, abusive, harassing, obscene, fraudulent, invasive of privacy or publicity rights, or racially or otherwise objectionable or unlawful, private data of third parties, including addresses, telephone numbers, e-mail addresses and credit card numbers, unsolicited or unauthorized advertising, spam and the like, content that would constitute a criminal offence, incite other persons to commit a criminal offence or give instructions to such persons to commit a criminal offence, or content that infringes the rights of third parties or that would otherwise give rise to liability or violate national or international law.

– Posting content for a person other than oneself or impersonating another natural or legal person or misrepresenting a person, falsely stating age or affiliation with another natural or legal person

– Requesting information about passwords or personal details for commercial or unlawful purposes.

– Deceptive, unfair and contrary to good faith and morality behavior such as subsequent editing of advertisement texts, delivery of items that do not correspond to the item description or do not correspond to a category or the thematic area (“Animals and their needs”) of the platform, or threats against other visitors to the platform.

If the operator has well-founded indications that a visitor is violating the provisions of the current terms of use, is acting in breach of good faith or could otherwise be acting unlawfully, the operator reserves the right to take appropriate measures, in particular to block accounts and exclude the users responsible. In such cases, the customers concerned forfeit all claims against AniAdvert.

§14.1 Dealing with other members

Each person using the platform is solely responsible for their dealings with the rest of their clientele. AniAdvert is entitled, but not obliged, to take such measures as it deems reasonable and appropriate in its sole discretion.

As a rule, AniAdvert does not check customer communications. However, if this runs via the servers managed by the operator, the operator is entitled to block or delete messages from customers without prior notice, provided that this serves to protect the platform and the rest of the clientele and is considered reasonable.

The decision whether to block or delete customer messages is made by AniAdvert at its own discretion.

§15 Deletion of content

Even after the deletion of a user account/ or the termination of a contractual relationship, the operator is not obliged to the customer to delete the contributions, postings, images and/or other media published by the customer concerned in a forum and/or on the rest of the operator’s platform. The rights of the customers concerned in the overriding areas of Swiss and EU law and the current GTC remain unaffected.

§16 Data protection

AniAdvert does not pass on personal data (e.g. email address, name, address, etc.) collected during the conclusion of the contract to third parties. The operator is only involved in the forwarding of such data to third parties to the extent necessary for the fulfillment of the service. For example, the purchase, exchange or gift transaction between a classifieds advertiser and an interested party leads to an exchange of such personal data in order to carry out the aforementioned transaction.
The data protection provisions can be found in detail under “Data protection guidelines“.

§17 Partial validity

Should individual provisions of these GTC prove to be invalid or unenforceable or become invalid or unenforceable, this shall not affect the validity of the remaining provisions.

§18 Termination

The operator may terminate a registered user account of the customer by e-mail at any time with a notice period of two weeks, accompanied by a blocking. The right to terminate without notice remains unaffected. The customer may terminate the user account with the operator at any time without giving reasons and without observing a notice period. This also applies to associated contracts that were concluded during this period. All that is required is a corresponding message to the operator via the contact options provided. The provisions of section 12 Right of withdrawal remain unaffected.

§19 Special provisions

§19.1 Animal rights

The entire platform is dedicated to the topic of “Animals and their needs”, which, depending on the context, may involve animals living in captivity or pets, wild animals living in captivity or wild animals living in the wild. The operator is based in Switzerland, which means that, in addition to its own philosophy, it is primarily guided by the Swiss Animal Welfare Act (TSchG) and the Swiss Animal Welfare Ordinance (TschV). In addition, the EU laws on animal protection and animal welfare, as well as country-specific laws and regulations based on the place of residence of the respective visitors are taken into account.

The operator expressly points out that the welfare of every living being enjoys the highest priority in the corporate philosophy of AniAdvert. The operator instructs customers to support this philosophy in all actions via the platform by actively and/or proactively promoting the current welfare of all animals without harming them or, at best, by improving their condition.

§ 19.2 Animal trade

In addition to accessories, food and services, the classifieds market also gives customers the opportunity to offer live animals for sale. The operator actively and regularly checks the active advertisements to see whether this philosophy is being abused and takes any content reported as abuse by customers seriously. This also includes all traded material goods that may have a direct or indirect influence on this welfare.

If a possible misuse is found, it will first be checked by the operator. In principle, the operator claims the right to decide whether the abuse is justified or not. If abuse is confirmed from the operator’s point of view, the corresponding user account will be blocked immediately. If misuse is suspected to have legal relevance, the operator may report this to the competent veterinary office and, at their request and provided no overriding rights are violated, release the personal data of the person suspected of causing the misuse.

Misuse exists if;

• the welfare or dignity of an animal is prevented, impaired and/or harmed by the behavior of a person in a malicious or even unknowing manner.

There is no abuse if;

• actions with animals take place that are within the scope of the overriding legal situation. In addition, the person suspected of causing the abuse must be able to demonstrate the necessity of such actions to the operator at any time.

The following applies in any case to classified ads with animals;

1. The provider is at least 18 years old
2. Within classified ads with dogs and/or cats, the first name, surname and address of the seller as well as the country of origin and breeding country of the animals offered are always visible.
3. Where animals requiring a permit are offered, the operator will be sent a copy of the relevant documents for verification at his request.
4. Offers of livestock from factory farms are not accepted by the operator.
5. Swiss law always applies to purchase, sale and exchange transactions and services between EU persons and Swiss persons. This applies regardless of whether the Swiss person is the provider or the interested party.
6. In the case of purchase, sale and exchange transactions and services between EU persons within the same federal state, the legal conformity of the respective federal state and the higher-level EU laws on animal protection and animal welfare shall always apply. This does not affect the remaining contents of these GTC (with the exception of points “5” & “7” of the current list).
7. In the case of purchase, sale and exchange transactions as well as services between EU persons from different EU federal states, the legal conformity of all federal states involved and the overriding EU laws on animal protection and animal welfare shall always apply. This does not affect the remaining contents of these GTC (with the exception of points “5” & “6” of the current list).

§19.3 Community Forum

The forum gives customers the opportunity to publicly exchange information in the area of “Animals and their needs”. All visitors to the platform have read rights in the forum. All visitors who are registered on the platform with a user account (see the ” Registration” section) have the right to write posts and post such posts.

The use of the forum is free of charge, whereby all rules, in particular the rules of conduct, are subject to the current GTC.

Interpretation of the content of the posts: The contributions and advice in the AniAdvert forum cannot replace a visit to the doctor or a veterinary diagnosis. Likewise, every person participating in the discussions is required to avoid writing content that could in turn trigger such an understanding in another person participating or reading along.

Advertising content: AniAdvert is happy to receive advertising content from people about your own institution, website or similar. However, this only applies to the relevant sections of the classifieds market. It is not desirable for the forum to be misused for these purposes.

Personal responsibility: The operator is not responsible for the content of the posts made in the forum. The respective persons themselves are responsible for information, opinions and data of any kind published by a person in the forum. The customer undertakes to post only such information, opinions and data in a forum that do not violate the other provisions of the present GTCs.

Language: The main language of the operator is German. The language of the forum is not mandatory. The platform uses translator plug-ins to ensure the broadest possible exchange of users. In addition to German, this technical service currently includes English and French. The operator is not liable for mistranslations or misunderstandings arising from such.

Avoid duplicate posts: Before a participant asks a question, they should use the search function to avoid duplicate posts. In addition, the post should fit the respective category.

Title: A topic should have a meaningful title and be free of unnecessary words and/or wording.

Sources: Sources must be indicated independently and correctly by the participating person who wrote the respective contribution. The operator is not liable for any proceedings arising from plagiarism. Nor does the operator check the forum content and contributions for plagiarism.

Signatures: The content of the signatures in the forum can be determined by the user as long as it does not violate the other contents of the current GTC.

Sale: Offering and selling is not permitted in this forum and may only be published in the designated marketplace of the AniAdvert platform under the appropriate heading. The operator assumes no liability for misuse or difficulties in the purchase process (see also chapter ” Liability“)

§19.4 Calendar of events

The event calendar gives customers the opportunity to publish the dates of events relating to the prescribed subject area (“Animals and their needs”) free of charge and independently.

The use of the event calendar is free of charge, whereby all rules of use are subject to the current GTCs.

An event can be entered and submitted directly on the platform by a registered person using the form provided. The publication of the content takes place after prior verification by the operator.

Correctness of the content: The operator has no influence, knowledge or responsibility for the topicality and correctness of the data entered. Every customer has the right to have the operator change, delete or update the event data they have published themselves. At the same time, they are obliged to do so in order to prevent the dissemination of misleading or false information. It is not permitted to have created content changed by another user account or a third party.

References/plagiarism/external URLs: URL links and linked images from an external website (usually the organizer’s website) can be included as a reference in the publication of an event entry. It is the sole responsibility of the person who publishes the event or hands it over to the operator for publication not to make themselves liable to prosecution for plagiarism, misunderstandings or other misuse of externally linked media or copied content. The operator rejects any liability for legal conflicts caused by the publication of external, legally protected media by customers on the AniAdvert platform (see also the ” Liability” section).

§20 Further provisions

The operator expressly reserves the right to amend these GTC at any time and to put them into effect without prior notice.

All products and services used by AniAdvert’s clients are to be regarded as transactions within Switzerland. This applies irrespective of the customer’s place of residence and whereabouts, unless otherwise provided for by law (e.g. sales taxation).
In the event of disputes, Swiss substantive law shall apply exclusively, to the exclusion of conflict-of-law rules.
The place of jurisdiction is the head office of AniAdvert or the domicile of the customer concerned.

§21 Contact

If you have any questions about these terms and conditions, please contact: ([email protected])

Glossary

GTC: General terms and conditions (German “AGBs – Allgemeine Geschäftsbedingungen” / French “CG – les conditions générales”) IP address: This is the Internet address. It is an address in computer networks that allows devices (e.g. PC, smartphone, etc.) to be addressed and identified. Among other things, the IP address can be used for geolocalization to find out in which country the user is currently located. URL: In this context, the URL can be described as a link to a third-party website or a specific page of the current platform. It can usually be selected (by clicking on it) and takes you directly to the desired page/resource. Plugins: are technical tools that provide a supporting function or additional options for the user of the platform in the form of a supplementary piece of software for an existing application.